FAQs

How much is delivery?

All orders over £150 are FREE. Any order under £150 will cost £7.95+vat.

Where do we deliver to?

Mainland UK.

How long will my order take to arrive?

For standard items not requiring personalisation delivery may take 1-2 working days if placed before 12pm.

For personalised items we will advise delivery time upon receiving your order request.

How can I pay?

We accept all major credit/debit cards. A trade account can be requested. (credit checks will be carried out prior to approval)

What is your returns Policy?

Goods returned are done so at the discretion of Chempac Solutions Ltd. If goods are faulty or incorrect, we will replace and supply the correct goods. Please see our Privacy Policy and Returns/Refunds for more information.

Please request a return within 14 days of receiving your order.