|8:30am - 4:30pm||Mon - Fri|
Delivery & Returns
Free delivery over £150.00
Standard delivery £7.50 +vat (1-2 working days if order is placed before 12pm.)
For mainland UK. This excludes the Scottish Highlands, Northern Ireland and Channel Islands/Isle of Man, where the total delivery charge will be higher.
Return of Goods
1.1 Unless the Goods are defective then the Supplier will not accept the return of Goods by the Cus-tomer unless:
such return has been agreed in writing by the Supplier’s returns department, who may
provide the Customer with a returns reference number;
1.2 the Customer pays to the Supplier the handling charge specified by the Supplier;
the Customer arranges at its own expense for the relevant Goods to be returned
to such location as the Supplier may specify, accompanied by a consignment note quoting any re-turns reference number; and
1.3 the Goods are returned in the same condition as they were in when delivered by the
Supplier, and are fit for resale by the Supplier.
1.4 Unless the Goods are defective, the Supplier will not accept the return of personalised or be-spoke Goods.
1.5 Where the Supplier agrees that the Customer may return the Goods, then only that part of the Order which relates to the Goods so returned shall be deemed to be cancelled.
1.6 Order may be cancelled by the Customer except with the written agreement of the Supplier and on terms that the Customer shall indemnify the Supplier in full against all loss (including loss of post-age and packaging)